Last updated: 12 November 2026

This Privacy Policy explains how Techistic Online Platform Pvt Ltd (“InfluencerHai”, “we”, “us”), registered office at E 46, Sector 3, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301 India (CIN: U92490UP2026PTC1694), collects, uses, shares and protects information when you use influencerhai.com, our mobile apps and related services (the “Platform”).

1. Who this policy applies to

• Creators/Influencers who register and connect their social media accounts.
• Brands/Agencies who use the Platform to discover and work with creators.
• Visitors to our website.

2. Information we collect

a) Information you give us: name, email, phone number, city, category/niche, profile photo, payment/payout details needed for campaigns, and messages you send us.

b) Information from connected social media accounts (only with your permission):
When a creator chooses to connect an account using the platform’s official login (OAuth), we receive only the data covered by the permissions you approve:

Platform	Data we may access
Instagram (Meta)	Profile info (username, name, profile picture, account type), follower/following counts, media and captions, media insights (reach, impressions, views, likes, comments, saves, shares), account insights and audience demographics (age range, gender, city, country — aggregated)
Facebook (Meta)	Basic profile (name, email), list of Pages you manage, Page insights and post engagement
YouTube (Google)	Channel name/ID, subscriber count, video list and statistics, YouTube Analytics reports (views, watch time, audience demographics — aggregated)
LinkedIn	Basic profile (name, headline, photo, email), and where you authorise it, post/follower analytics
X (Twitter)	Profile info, follower counts, public posts and engagement metrics
Snapchat / TikTok / others	Basic profile and public/creator analytics made available by that platform’s official API, as shown on the consent screen

We do not access or store your social media passwords. We do not read your private messages/DMs and do not post on your behalf unless a feature clearly asks for that and you explicitly enable it.

c) Automatically collected: IP address, device/browser type, pages visited, cookies and similar technologies (see Section 9).

3. How we use information

• To create and display your creator profile and analytics to brands registered on InfluencerHai, so they can select creators for campaigns.
• To calculate summary metrics (e.g. engagement rate, average reach, audience split).
• To manage campaigns, payments, communication and customer support.
• To keep the Platform secure, prevent fraud and fake followers, and comply with law.

We use data received from platform APIs only to provide the features you see on InfluencerHai. We do not sell it, use it for advertising profiling, transfer it to data brokers, or use it for any purpose not described here.

4. Who we share information with

• Brands on InfluencerHai: your public profile and the analytics you have connected, for campaign selection.
• Service providers (hosting e.g. AWS, email/SMS, payments) bound by confidentiality, only to run the Platform.
• Authorities where required by law.

We never sell personal data.

5. Platform-specific disclosures

• Meta: Our use of data from Facebook and Instagram complies with the Meta Platform Terms and Developer Policies.
• Google / YouTube: InfluencerHai uses YouTube API Services. By connecting YouTube you also agree to the YouTube Terms of Service (https://www.youtube.com/t/terms) and Google Privacy Policy (https://policies.google.com/privacy). You can revoke our access anytime at https://security.google.com/settings/security/permissions. InfluencerHai’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
• LinkedIn, X, Snapchat, TikTok: data is used in line with each platform’s developer terms.

6. Data retention

• Connected-account data is kept while your account is active and refreshed periodically. API data that a platform requires to be refreshed or deleted within a set period (e.g. YouTube: 30 days unless re-authorised) is refreshed or deleted accordingly.
• When you disconnect an account, we stop collecting from it and delete its stored data within 30 days.
• When you delete your InfluencerHai account, all personal data is deleted within 30 days, except records we must keep by law (e.g. invoices/tax).

7. Your rights and choices

You can access, correct, download or delete your data, disconnect any social account, and withdraw consent at any time from your dashboard or by emailing us. Indian users have rights under the Digital Personal Data Protection Act, 2023; users from the EU/UK have GDPR rights. You can also revoke access directly from: Facebook/Instagram settings → Apps and Websites; Google Account permissions; LinkedIn → Settings → Data privacy → Permitted services.

8. Data deletion

See our Data Deletion page: https://influencerhai.com/data-deletion

9. Cookies

We use essential cookies for login and security and analytics cookies to improve the site. You can control cookies in your browser.

10. Security

Data is encrypted in transit (HTTPS) and access tokens are encrypted at rest; access is restricted to authorised staff.

11. Children

The Platform is not intended for anyone under 18. We do not knowingly collect data from children.

12. Changes

We may update this policy and will show the new “Last updated” date; material changes will be notified by email or on the Platform.

13. Contact / Grievance Officer

Grievance Officer: Mr. Ramakant Gupta
Techistic Online Platform Pvt Ltd, E 46, Sector 3, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India
Email: Ramakant@influencerhai.com / info@influencerhai.com
We respond within 30 days.